It is important to us that you know what to expect and how to take care of yourself after you’ve been discharged from hospital and are continuing your recovery at home. Therefore, do not hesitate to ask a member of our staff to assist you with the necessary information or advice if you have any questions or concerns.
Only the doctor responsible for your treatment may authorise your discharge from hospital, but our nursing staff will assist you in this process.
Steps to follow before you leave the hospital
- You will be asked by the ward staff to sign a number of documents. Please ensure that you sign all the documents before leaving the ward.
- Ensure also that you take with you any x-rays or scans that were done during your hospital stay. Note that these may be in digital format.
- After leaving the ward, you need to present your discharge form/card which will be given to you by the ward staff, at the main hospital reception.
- Payment will be required to settle any outstanding payments that may be required by your medical scheme, as well as any fees not covered by the scheme, such as private room fees.
- Private patients will be required to settle their outstanding hospital bill, as applicable. The following payment methods are available for settling the hospital bill: cash, EFT and debit or credit cards.
- If your doctor has prescribed medication for you to take home, please collect it from the hospital pharmacy.
- Please note that certain medical schemes do not allow for the take home medicine issued to a patient to be charged as part of the hospital account, or may limit this benefit to a few days’ medication only. Should this be the case the medicine may be dispensed and charged to your acute benefit which could incur a levy which you will be personally liable to pay.
- If you do not have sufficient funds available when you leave the hospital, this levy may be charged to the private portion of your hospital account.
- If you are unable to afford the prescribed medication on discharge it is important that you inform your treating doctor of this.
- Ensure that you have been given written information from either your doctor or the hospital about the possible symptoms or health problems that you should look out for after your discharge, so that you can seek prompt advice and not compromise your recovery, should you experience any such symptoms or health problems.
- If you have not received such information please request this from either your doctor or the nursing staff.
- Your doctor will probably ask you to book a follow-up appointment with him or her, and you may therefore want to go to your doctor’s consulting room to book the appointment before you leave the hospital. If your doctor has not asked you to make a follow-up appointment, we suggest that you ask him or her whether a follow-up consultation is needed, and how long after your discharge this should be.
Recovering at home
If you are concerned about your condition or recovery at any time after your discharge, please do not hesitate to call your doctor or go to your nearest emergency department for assistance.
General information regarding possible symptoms or health problems to look out for after your discharge: